Frequently Asked Questions
General
We happily welcome both appointments and walk-ins! Please check out our latest office hours on our website if you plan to stop on by.
Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!
Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from just 24 -72 hours. We’ll keep you in the loop throughout the process!
Absolutely! We understand that everyone’s needs are different, so we offer flexible lease terms to fit your lifestyle. Let’s find the right option for you!
You can pay your rent through our online portal, using WIPS, or by making a physical payment at the office.
Yes, we do require renter’s insurance for your peace of mind. It’s a great way to protect your belongings, and we can provide information on how to get started if you need it!
Currently, all utilities are the resident's responsibility, so they’re not included in your rent.
Setting up utilities is simple! For electricity, you’ll want to contact City of Naperville. All other utilities are managed through Conservice and will be applied to your ledger.
You can choose either Comcast or AT&T for your internet and cable services.
Amenities
Our property features a pool, fitness center, two dog parks, two playgrounds, and a walking trail for your enjoyment.
Yes, we offer an open lot, garage parking, and premier parking options available for rent.
Yes, all units come with in-unit washers and dryers for your convenience.
Pet Policy
Absolutely! Our community is pet-friendly, and we have two dog parks on-site for your furry friends to enjoy.
Location
Our community is uniquely situated close to the 88 expressway, providing easy access to travel. You’ll also be near Fox Valley Mall and other shopping centers, making it convenient for all your retail needs.
We are located in School District 204.
The nearest grocery store is Jewel, located just 1.5 miles away.
Maintenance
Yes, we do! Our on-site maintenance team is here to help with any issues that may arise.
You can submit a work order online through Rent Café or contact the office directly for assistance.
No, you do not need to be present for the service technician to complete the work.
Didn't find an answer?
Our team is always ready to answer your questions.