Ratings & Reviews

Overall Rating

4(501 reviews)99.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Gustavo C. - |Recommended: YesIt is a a nice place and convenient location to places. — It is a nice place and convenient location to places
response from property -Thank you for taking the time to share this feedback with us.
Review From Modern Messagesubmitted by Mar-Keyta S. - |Recommended: YesClean and well kept. Also q... — Clean and well kept. Also quick responses to any residential issues. Very involved with the community doing community events frequently as well as donations not community related.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Ramya C. - |Recommended: YesLiving here is always a gre... — Living here is always a great experience the surrounding are clam and neighborhood is freindly and peaceful and problem are addressed in timely manner
response from property -Thank you for your review. We hope you continue to value your living experience with us.
submitted by Kynuyo M. - |Recommended: YesComfortable — Clean, calm, and cozy.
response from property -Thank you for taking the time to share this feedback with us.
Review From Modern Messagesubmitted by Chinester R. - |Recommended: YesI have only been here for a... — I have only been here for a month, but I have enjoyed every second living here. The office staff is very nice and the maintenance staff is very handy..lol...
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Review From Modern Messagesubmitted by Faiza K. - |Recommended: YesI like the apartments clean... — I like the apartments clean and up to date. It's quite around here. maintenance team response quickly to issues. The guys are nice and friendly.
response from property -Thank you for the feedback. We strive to provide excellent service here at Fifteen 98 Naperville.
Review From Modern Messagesubmitted by Jennifer C. - |Recommended: YesMaintenance is quick to res... — Maintenance is quick to respond, but I've had issues with the front office. Most recently, I've asked to relocate due to the noise of my above neighbors, and the front office randomly decided to stop responding to my communications, no matter how much I reached out.
response from property -Thank you for bringing this matter to our attention. Please reach out to our Cares Team at feedback@trinity-pm.com so we may escalate your concerns to our senior management team.
Review From Modern Messagesubmitted by Vincent L. - |Recommended: YesQuick service and staff are... — Quick service and staff are always available to help. However, residents can be a bit noise at all hours of the day and there is difficulty parking some days.
response from property -Thank you for the feedback. We strive to provide excellent service here at Fifteen 98 Naperville.
Review From Modern Messagesubmitted by Paula H. - |Recommended: YesMy experience here has been... — My experience here has been good. I enjoy walking the trail in the back of my complex. I like to walk my friends dogs when rhey come and visit me. My family visit and they like me taking them for walks around the complex
response from property -Thank you for sharing these comments. We hope you continue to enjoy calling our community home.
submitted by Thea K. - |Recommended: YesAn enjoyable place to live — Since living here for the past few months, I feel very at home and pretty happy. We live towards the end of the complex in a quiet building, so the location couldn't be better. There is a ton of parking on our end, and the lot is cleared pretty quick when it snows. Maintenance for apartment issues is timely and kind - they take the time to explain things to me about our unit. Occasionally, I call the main office and it seems like the call is sent to a call center they mispronounce Naperville . They usually can't help with anything and know nothing . This is not an exaggeration. When I actually speak with someone who works in the office, they are helpful and quick. I wish the unit was a bit more upgraded better cabinets and granite , but for the price it is a good deal. I like living at my apartment.
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.
Review From Modern Messagesubmitted by Betty S. - |Recommended: YesI enjoy living in my unit. ... — I enjoy living in my unit. Haven't really had any issues. The incentives you give is awesome, meaning the get togethers and that. Everyone in the office is really nice. At this point I plan on n being here for a few years maybe longer.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Review From Modern Messagesubmitted by Silpa G. - |Recommended: YesThe apartments looks nice a... — The apartments looks nice and rent is reasonable. Location is close to Walmart, Costco, whole foods and route 59 metra station. A nice place to stay
response from property -Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
Review From Modern Messagesubmitted by Cynthia Q. - |Recommended: YesIt's been a good experience... — It's been a good experience. Maintain is good. Amenities are good. New management Is ok. We like the location. Our building looks out for each other that we dont just let anyone in that buzzes the buzzer . Snow removal is good and nice landscaping. They did replace the banisters on the porch that did loosen it up and we had braces put in. Not sure why each time a new management company comes in they paint again and change siding .some of the equipment in the work out area hasnt been replaced and is dangerous we think. Swimming pool rules we think should be in Spanish too
response from property -Thank you for your review. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
Review From Modern Messagesubmitted by Roger L. - |Recommended: YesVery helpful with the move ... — Very helpful with the move in process and quick responses to any work order. Staff is always very friendly and quick to respond to any issues or questions we had
response from property -Thank you for the feedback. We strive to provide excellent service here at Fifteen 98 Naperville.
Review From Modern Messagesubmitted by Diana D. - |Recommended: YesIt has been great so far. I... — It has been great so far. I love that we were able to get the updated apartment we saw in the model. Although we didn’t get the backsplash. The paint does chip easily but maintenance has been great about coming to repaint the areas.
response from property -Thank you for taking the time to share this feedback with us.